Abuse & Take-Down Notices

Effective date: 4 October 2026

MDS Networx provides a contact point for reports concerning suspected unlawful content, network abuse, spam, copyright concerns or other activity that may require action under applicable law.

1. Submit a notice

Send notices to info@mdsnetworx.co.za with the reporter's contact details, the relevant customer/service information if known, a description of the issue, supporting evidence, and the action requested.

2. Review

MDS Networx will assess reports in good faith and may request additional information. Where appropriate, we may take action in accordance with applicable law, our customer agreements and our Acceptable Use Policy.

3. Urgent matters

Where a report concerns an immediate threat to safety, security or the integrity of the network, clearly mark the email as urgent and provide all available supporting information.

4. False or incomplete notices

Notices should be accurate and made in good faith. MDS Networx may request clarification where a notice is incomplete or cannot reasonably be assessed.

5. Contact

Email: info@mdsnetworx.co.za